E-commerce

Field & Form

Field & Form Doubled AOV After Rebuilding Its Post-Purchase Flow.

Model wearing lifestyle brand's signature outerwear.
2.0×
AOV
41%
Attach rate

The problem

Field & Form already had a live product and a metric that had stopped moving. The brief was specific: Field & Form Doubled AOV After Rebuilding Its Post-Purchase Flow. We started from that constraint, not a deck of adjacent ideas.

What we built

A senior squad sat on Field & Form only — shared Slack, staging from week one, Friday demos. In the e-commerce work we rebuilt the path from browse to repurchase: merchandising, checkout, and the post-purchase loop the ops team actually has to run.

The result

The engagement landed at 2.0× aov and 41% attach rate. Same people through launch. Most of these relationships continue as a dedicated team rather than a clean break.

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